Goods sold are not refundable by cash. If you are not satisfied with your purchase, you may return items in their original condition within 15 days of receipt of your product. We will be happy to replace the item or issue store credit. Please notify us by replying to the order confirmation email or by contacting us and quoting the order numbers within 3 days of receipt of your package. Any items returned dirty, washed, or used will NOT be eligible for refund. Shipping cost is not refundable. Return shipping costs are the responsibility of the customers. Re-shipping charges for exchanged item(s) will be applied.